Web Hosting

How do I activate DKIM signature on my hosting?

PulseHeberg offers DKIM email signing, to activate this service you just have to go to the Mail Accounts tab: Then in the Mail Settings tab : Then check the box Use DKIM spam protection system to sig…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How do I change the PHP settings?

On your Plesk panel you can manage PHP settings by domain and sub-domain. To change your PHP settings just go to PHP Settings : In the Common Settings section you can manage the main elements of PHP…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How do I change the PHP version of my domain or sub-domain?

On your Plesk panel you can manage the PHP version by domain and sub-domain, by default web hosting is in PHP 7.3. To change your version of PHP just go to PHP Settings : Your current version of PHP…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How do I change the directory where my main domain points?

You can change the directory where your main domain points by going to Hosting Settings : Then you just have to mention in Document Root the folder where your site should point: You can then validate…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How do I configure my domain to point to my hosting?

In this type of case, two situations are possible : You have ordered your domain name at the same time as your hosting. You have ordered your domain name separately from your hosting or from another…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How do I create additional FTP access?

To create additional FTP access from your Plesk panel just go to the FTP Access section: This page gathers all the existing FTP accesses for your hosting as well as the directory where it points : To…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to activate an automatic email response?

You can if you want to set up aliases on an email account, to do so go to the menu Mail account s : Then click on the email address on which you want to activate the email forwarding: Then go to the…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to activate an email alias?

You can if you want to set up aliases on an email account, to do so go to the menu Mail accounts : Then click on the email address on which you want to activate the email forwarding: Then go to the E…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to activate an email redirection?

If you want to redirect emails sent to one address to another, you can do so in the Mail Accounts menu: Then click on the email address on which you want to activate the email forwarding: Then go to…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to add a second domain?

To create another domain just click on the Add Domain button: If the button does not appear it means that you have reached your additional domain limit on web hosting. Then complete the fields with t…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to consult the logs?

On your Plesk panel you can easily view the logs of your web hosting for each domain or sub-domain. To access the logs click on the Logs button: It then appears the latest Apache, Nginx and PHP logs…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to create a database

To create a database from your Plesk panel you have to go to the right menu in the section Databases : On the next page appears the list of all existing databases, if you don't have the message No it…

l'équipe PulseHeberg
Updated 1 week ago by l'équipe PulseHeberg

How to create a scheduled task (CRON)?

In your Plesk panel go to the right menu and select Scheduled tasks : On the next page all existing scheduled tasks appear, if you do not get the message No items found does not appear: To create a n…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to create a sub-domain?

To create a sub-domain just click on the Add subdomain button: Then complete the fields with the information of your choice: sub-domain, root domain, root directory and if you want to activate SSL Le…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to create an email account?

You can create an email account from your Plesk panel by going to the Mail Accounts menu: On the email account management page, you can consult the list of existing email accounts: To create an addit…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to install a CMS with Softaculous ?

Softaculous is a utility that allows you to install very simply many CMS on your PulseHeberg web hosting. You can install a CMS via Softaculous by going to the tab of the same name: A new tab opens a…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to manage the Apache and Nginx configuration of your web hosting?

By default our web hosting works with an Apache web server behind a Nginx proxy, you have the possibility to modify a multitude of parameters: You also have the option to disable Nginx or adjust the…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

How to uninstall a CMS with Softaculous ?

You can uninstall a CMS via Softaculous by going to the tab of the same name : The home page shows all the CMS installed on the web hosting : To uninstall a software, click on the cross next to the s…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

Is there anti-DDoS protection on the web hosting service?

All our web hosting offers include the Volterra anti-DDoS, so we guarantee you a treatment of attacks that may target our hosting platform.

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

Login to the Plesk panel

Upon delivery of your web hosting you will receive by email the login information for your Plesk management panel: Just go to the URL mentioned in the email to access your Plesk management panel: The…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

Manage your DNS zone from Plesk

If you need to add a specific DNS field and your DNS zone is managed by the Plesk panel you need to go to the DNS Settings tab: You are then redirected to a page showing all the DNS zone currently in…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

My email is rejected by the outgoing spam filter

To avoid having our email processing servers blacklisted for SPAM we have implemented an outgoing spam filter on our hosting platforms, an outgoing email can be blocked for several reasons: The email…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

SSL management of your website

By default we include Let's Encrypt SSL certificates for free to your web hosting, as a rule the SSL certificate is automatically activated 2 hours after the actual configuration of your domain. If y…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

What are the limitations of sending email from my hosting ?

To avoid the blocking of our web platforms by third party email operators, we set up by default the following limitations for sending emails: per email box: 20 emails per hour. per domain: 20 emails…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

What versions of PHP are available?

Currently on our web hosting offers we offer the following versions of PHP: 7.1 7.2 7.3 7.4 8.0 Version 8.0 is available on our latest Plesk platforms, if you need it and it is not offered you can co…

l'équipe PulseHeberg
Updated 2 years ago by l'équipe PulseHeberg

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