Problem encountered#

Your customer account appears as suspended and you can no longer access your customer account or place orders.

Cause#

Your account is temporarily restricted, which may be due to several reasons:

  • Analysis by our fraud protection system
  • Suspected hacking of your customer account

Solution#

We invite you to contact our support by clicking on the button displayed on the blocking page. Our team will review the nature of this block with you in order to restore access to your account.