Articles on: Support

How do I allow PulseHeberg support to connect to my server?

Problem encountered



You need to provide SSH access to our technical support on your Linux server

Solution



Allow IPs of our support


If you have a firewall on your server you must allow connections from the following IP addresses:

89.234.180.180
2a0b:b140:0:fe:89:234:180:180

Install the SSH key of our support


Please install the SSH key with the following command:

echo "ssh-ed25519 AAAAC3NzaC1lZDI1NTE5AAAAIKcgDgnovY0kPQfZSaYRZDKaoyHWu7WTD7INz29t5VzG desk@pulseheberg.com" >> /root/.ssh/authorized_keys


If you want to manually install our SSH key you can download it below:

**id_ed25519.pub**

Authentication by SSH key allows our support to connect to your server without having to exchange its password.

Updated on: 17/10/2022

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