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For all questions related to our dedicated server offer
How to access the KVM console of a dedicated server?
The KVM console allows you to see the screen of your dedicated server even if it is no longer responding on the network, it can be very useful to diagnose and solve boot problems on your server or to install a custom ISO. Go to the management panel of your dedicated server and click on the KVM Console button: !(https://storage.crisp.chat/users/helpdesk/website/6deefed62a43d4
PulseHeberg provides a bank of several custom ISOs to facilitate the installation of a custom system on your dedicated server. On the Nice datacenter (your server name starts with SD06) For the Standard and Performance 2020 series Centos 6 : http://10.6.6.4/centos/CentOS-6.10-x86_64-netinstall.iso Centos 7 : http://10.6.6.4/centos/CentOS-7-x86_64-NetInstall-2003.iso Centos 8.1 : http://10.6.6.4/centos/CentOS-8.1.1911-x86_64-boot.iso Centos 8.2 : http://10.6.6.4/cent
How do I start my dedicated server on a customized ISO?
You have the possibility to start your dedicated server on a customized ISO in order to install the OS of your choice on it. To do so, connect to your KVM console from the customer area by following this guide. Once connected to your KVM console, click on the small CD-ROM button at the top of the sub-window: !(https://storage.crisp.chat/users/helpdesk/website/856fa825eb925800/31b8cfb2-72d2-436c-8019-385b66_1
Start your dedicated server in rescue mode
As a result of a wrong manipulation (kernel modification, deletion of a system file, etc), it can happen that you damage the operating system of your dedicated server. In this situation, it is possible that your dedicated server cannot start at all. In such a situation, our support team unfortunately cannot assist you. We do not have access to your dedicated server, for technical reasons as well as for reasons of confidentiality of your data. However, you have on your management panel, everythi
How to reinstall a dedicated server?
First you need to access the management panel of your dedicated server and then click on the Reinstall tab in the Server Management sub-menu: Several questions need to be answered: You then need to choose the OS you want to install on your dedicated server a
How to access the management panel of a dedicated server?
From your customer interface on our manager you have to go to Services then My services then select the service concerned: Il apparaît alors une multitude d'outils pour la gestion de votre serveur dédié :
How to turn off, turn on or restart a dedicated server?
To restart a dedicated server we invite you to connect to the management panel of your dedicated server, you then have several buttons allowing you to manage the power supply of your server: