Can I get a refund for my order ?
We apply a 14-day refund period on most of our services.
During this period, you can contact our support to request the cancellation of your order and a refund.
Note that you will then be refunded for the unused time of your service (if you purchased a server for 1 month, and used it for 10 days, we will only be refunded for the remaining 20 days).
Attention, some services are not eligible for refunds: This is the case for domain names, and for "custom" dedicated servers, if they have been set up especially for you.
During this period, you can contact our support to request the cancellation of your order and a refund.
Note that you will then be refunded for the unused time of your service (if you purchased a server for 1 month, and used it for 10 days, we will only be refunded for the remaining 20 days).
Attention, some services are not eligible for refunds: This is the case for domain names, and for "custom" dedicated servers, if they have been set up especially for you.
Updated on: 17/10/2022
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