LXC VPS
Fuse does not work on my VPS LXC
Currently PulseHeberg's VPS LXC offer is incompatible with the use of Fuse. Why isn't it compatible? In order to best isolate the LXC container from its host we are obliged to place the LXC client containers in "Unprivileged" which blocks the modification of certain variables useful to Fuse.Few readersDocker does not work on my VPS LXC
Currently PulseHeberg's VPS LXC offering is incompatible with the use of Docker. Why isn't it compatible? In order to best isolate the LXC container from its host we are obliged to place the LXC client containers in "Unprivileged" which blocks the modification of certain variables useful to the Docker.Few readersHow to use the integrated firewall on a VPS LXC ?
The VPS LXC offer allows you to benefit from a firewall integrated directly into our panel, this allows you to create rules without the risk of locking yourself out of your server with a wrong command. First you need to access the management panel of your VPS LXC and then click on the Firewall tab in the Additional Tools sub-menu: It then appears all the firewall rules youFew readersHow do I change the reverse DNS of my LXC VPS?
For the moment you can request to change the reverse DNS of your LXC VPS by simply asking our support, requests are usually processed within a few hours.Few readersHow to set up a scheduled backup on an LXC VPS
First you need to access the management panel of your VPS LXC then click on the Programmed Backup tab in the Additional Tools sub-menu: It then appears all the scheduled backups that you already have for your VPS, if you do not have the list is empty: To creatFew readersMy LXC VPS server panel displays "VM creation/reinstallation in progress".
When creating or reinstalling a VPS server a message indicates that the creation or reinstallation is in progress. This message appears during the operation, which usually takes 15 minutes maximum. The message always appears after 15 minutes We invite you to contact our support to check if there was any problem during the creation or reinstallation of your VPS.Few readersHow do I access the LXC VPS management panel?
From your customer interface on our manager you have to go to Services then My services then select the service concerned: A multitude of tools for managing your LXC VPS will appear:Few readersHow do I reinstall a VPS LXC?
First you need to access the management panel of your VPS LXC then click on the Reinstall tab in the Additional Tools sub-menu: Several questions need to be answered: You must then choose the OS you wish to install on your VPS, as well as the new root paFew readersIs it possible to access the console of a VPS LXC?
The VPS LXC includes a noVNC access available on the management panel. To access it, you must first connect to the VPS LXC management panel and then click on the noVNC button: It then opens a console to access your VPS :Few readersHow do I backup a VPS LXC ?
First you need to access the management panel of your VPS LXC then click on the Backup tab in the Additional Tools sub-menu: It then appears all the backups you already have for your VPS, if you do not have the list is empty: To launch a backup just click on *Few readersWhat OS are available on the LXC VPS?
Currently on our LXC offer we offer the following operating systems: Centos 7 Debian 8 Debian 9 Ubuntu 16.04 Ubuntu 17.10 Ubuntu 18.04Few readersHow do I turn off, turn on or restart a VPS LXC?
To restart a VPS LXC we invite you to connect to the management panel of your VPS, you then have several buttons allowing you to manage the VPS:Few readersTUN/TAP doesn't work on my VPS LXC
Due to various technical issues related to the integration of TUN/TAP on LXC virtualization, this accounting is no longer assured.Few readersIs it possible to have additional IPs on an LXC VPS?
Currently it is not possible to have additional IPs on our LXC VPS offers.Few readersHow does anti-DDoS protection work on a VPS LXC?
By default the anti-DDoS protection is included on our VPS KVM offer, which filters out the vast majority of attacks that may target a VPS server.Few readers
OpenVZ VPS
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KVM VPS
How to turn off, turn on or reboot a VPS KVM?
You can turn off, turn on or restart the VPS from the panel by clicking on the button of your choice:Some readersInstall a custom OS on your KVM VPS
PulseHeberg proposes a list of several OS in automatic installation, however we do not have the possibility to propose all the VPS in automatic installation. In order to meet the needs of the largest number of people, we propose a list of ISOs that can be mounted on VPS KVM servers in order to reinstall them under the OS of your choice. To do this, go to the ISO tab: On the *Few readersStart your VPS in rescue mode
As a result of a wrong manipulation (kernel modification, deletion of a system file, etc.), it can happen that you damage the operating system of your VPS. In this situation, it is possible that your VPS will not be able to boot at all. In such a situation, our support unfortunately cannot assist you. We do not have access to your VPS, for technical reasons (KVM virtualization prevents any access to your data) as well as for reasons of confidentiality of your data. However, you have on your manFew readersHow to access the console of a VPS KVM?
The VPS KVM includes a noVNC access available on the management panel. To access it, you must first connect to the VPS KVM management panel and then click on the Console button: It then opens a console to access your VPS :Few readersHow to use the integrated firewall on a VPS KVM?
The VPS KVM offer allows you to benefit from a firewall integrated directly into our panel, this allows you to create rules without the risk of locking yourself out of your server with a wrong command. First of all, you need to access the management panel of your VPS KVM and then click on the Firewall tab: By default the firewall is disabled, just check the box to enable the fFew readersHow do I change the reverse DNS of my VPS KVM?
The modification of the reverse DNS (PTR) is essential if you want to use your VPS server for an email sending service. To modify the reverse DNS you just have to go to the management panel of your VPS server on the PulseHeberg client space, then in the tab VM details indicate in the field Your reverse DNS record (PTR) the PTR you want to set up: Click on Change to saFew readersHow to create a snapshot on a KVM VPS?
First you need to access the management panel of your VPS KVM and click on the Snapshots tab: The tab then takes you to the snapshot management tab: To create a snapshot indicate the name of your snapshot then click on the Create button: (https://storageFew readersYour VPS KVM server is suspended for Hack
When our teams, or our monitoring tools, detect abnormal behavior on one of your services, and this behavior suggests that your server has been compromised, it is automatically suspended. This suspension is above all preventive: its purpose is to protect our infrastructures, as well as our customers. As the sole administrator of your server, you are responsible for the actions performed on it, even in the case of actions performed by a third party. By taking your server offline, it prevents mFew readersHow do I reinstall a VPS KVM?
First, you need to access the management panel of your VPS KVM and then click on the Reinstall tab: Next, it is required to choose the OS of your choice and the desired authentication method (SSH key or password): Finally you have to click on Reinstall, the rFew readersDoes TUN/TAP work on my VPS KVM?
TUN/TAP is compatible with your VPS KVMFew readersIs it possible to have additional IPs on a KVM VPS?
Currently it is not possible to have additional IPs on our KVM VPS offers.Few readersWhat OS are available on the VPS KVM ?
Currently on our KVM offer we offer you the following operating systems: Debian 9 Debian 10 Debian 11 Ubuntu 16.04 Ubuntu 18.04 Ubuntu 20.04 Rocky Linux 8 Centos 8 Red Hat Enterprise Linux 8Few readersHow to access the management panel of a KVM VPS?
From your customer interface on our manager, you must go to the Services section and select your service : A multitude of tools for managing your KVM VPS will appear:Few readersIs Docker compatible with my VPS KVM?
Docker is fully compatible with your VPS KVM.Few readersThe panel shows that my VPS KVM consumes all its RAM.
Problem encountered The panel of your customer area shows a high consumption of RAM on the details of your VPS server Cause The RAM measurement is performed at the host level for the entire VPS KVM process and does not distinguish between real and cached memory. Solution It is preferable to use the free -m command which will tell you the actual consumption of your VPS :Few readersDoes FUSE work on my VPS KVM?
FUSE is compatible with your VPS KVM.Few readersI can't install packages on my VPS with Debian or Ubuntu
Problem encountered When trying to update or install a package on Debian or Ubuntu the following error appears: E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable) E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it? Cause This message appears when another instance of DPKG is running on your server. Solution You have just reinstalled your VPS or your VPS has just been deFew readersYour VPS KVM VPS has just rebooted
Several events can lead to the restart of your VPS : Restart after maintenance Your VPS can be restarted by our teams following a maintenance (hardware replacement operation on a host for example). As far as possible, maintenance operations that may lead to the shutdown of your VPS are planned, and you are informed by email. However, some situations (critical hardware defect) may require immediate intervention, without prior planning. Restart following an incident The majority of our VFew readersHow does anti-DDoS protection work on a VPS KVM?
By default the anti-DDoS protection is included on our VPS KVM offer, which filters out the vast majority of attacks that may target a VPS server.Few readersThe SSH host key of my server has changed
Issue Encountered The SSH host key of your VPS server has changed. Cause The SSH key of the host can change for several reasons: The key was regenerated by your VPS OS during your own manipulation Cloud-Init was re-executed from the client OS during your own manipulation The VPS has been reinstalled In very rare cases, this can happen when upgrading the VPS from one offer to another. Solution If the VPS has undergone one of the operations described above, there's noFew readers
Your server is suspended for Hack
When our teams, or our monitoring tools, detect abnormal behavior on one of your services, and this behavior suggests that your server has been compromised, it is automatically suspended. This suspension is above all preventive: its purpose is to protect our infrastructures, as well as our customers. As the sole administrator of your server, you are responsible for the actions performed on it, even in the case of actions performed by a third party. By taking your server offline, it prevents mFew readersYour VPS has just restarted
Several events can lead to the restart of your VPS : Restart after maintenance Your VPS can be restarted by our teams following a maintenance (hardware replacement operation on a host for example). As far as possible, maintenance operations that may lead to the shutdown of your VPS are planned, and you are informed by email. However, some situations (critical hardware defect) may require immediate intervention, without prior planning. Restart following an incident The majority of our VFew readersWhat kind of VPS do I have (LXC or KVM) ?
To find out if you have an OpenVZ VPS, LXC or KVM it's very simple: for any VPS ordered before August 8, 2018: it is an OpenVZ VPS for any Linux Standard or Linux Storage VPS ordered between August 8, 2018 and January 13, 2019: it is a LXC VPS for any Linux Start 2019 VPS ordered from January 14, 2019: it is a LXC VPS for any Linux StandardVPS or Linux Storage VPS ordered since January 14, 2019: it is a KVM VPS ||Few readersIs it possible to downgrade a VPS server?
Question Is it possible to downgrade a VPS offer to a lower offer? Answer Technically we cannot downgrade a VPS server, in fact the virtual hard disk of a VPS once extended cannot be reduced.Few readersHow do I change the hostname of my VPS?
Problem encountered You want to change the hostname of your VPS, the panel does not allow you to change and when restarting your VPS the basic hostname is restored. Cause The hostname of the VPS is injected by our hypervisor and the panel does not allow for the moment to change this hostname. Solution You can change your hostname from your VPS management panel on the VM Details tab: (https://storage.crisp.chat/users/helpdesk/website/8b3acba9e61f8800/478a03ba-dc4e-4337Few readers